1 post tagged “cell phones”

I've come to the conclusion that cell phone service providers are just like political parties; no matter who you go with, they will screw you in the end!  Having dealt with Bell Mobility to today has led me to this conclusion.

A month ago I went into a Bell Mobility(screw them, I'm not linking) store to see when I could possibly upgrade my cell phone since mine is starting to crap out. Now I still have just over a year to go on my 36 month contract.   I was told then that as of June 9 I could get $100 off the regular price of any phone.  So I walk into the Bell Mobility store to get a newer phone and guess what, now it's only $50 and I'd have to wait until September!  Pissed off, and at the insistence of the clerk who actually helpful, I called Bell Mobility directly and let it rip(being mindful and telling the person at the other end, this wasn't directed at them personally, but at the crappy customer relations, as a company they were providing.  Hey, I worked a call centre job for a year, so I understand).  Bell Mobility being the only cell carrier I have ever used and with for the last 11 years, I asked that something be done, otherwise I'm walking when my term is up, thanks now to number portability.  After being on hold for 5 minutes, I was told that as a one time exception, I would get my $100 off the regular price of any phone...AS LONG AS I RENEWED FOR ANOTHER 3 YEARS!!!!  So let me see.  If I was a new customer, I would get  a new phone at a deeply discounted rate for 3 years, but because I'm upgrading for another 3 years as a long time customer, I get $100 of the regular price?  KISS MY ASS!!!  Hopefully my phone will get by until next year, and then I walking to Rogers.  Yeah, I've heard they're crap to, but at least they'll have the iPhone by then hopefully, which I may consider, and my wife and I could have a couple plan.  I think it's time, just like in politics, I give someone else a chance to screw me.